Libertyone ITS warranty period is limited to 10 years after the End-of-Life Announcement Date of the OEM.

Libertyone ITS warranty for products purchased after 10 Y. End-of-Life Announcement date is 1 year.

Libertyone ITS warranty is applicable only for pre-owned equipment. New equipment purchased directly from the OEM, carries the OEM back to back warranty policy.

Libertyone ITS warranty is not valid for consumables. Consumables have a warranty period of 1 year. Consumables are hard drives, batteries, tape libraries, optical transceivers, fans, power supplies etc.

Libertyone ITS warranty is only valid for direct customers and excludes pre-owned resellers. Warranty for preowned resellers is limited to 90 days.

This warranty is non-transferable and only valid for the original purchaser of the Equipment.

Libertyone ITS warranty is limited to max. 20% of the entire sales order.

Libertyone ITS warranty never can exceed 10,000 euro’s per customer.

In the event a replacement model is no longer available, A Libertyone ITS reserves the right to replace the unit for a similar or better product

In the event a replacement model is no longer available, Libertyone ITS reserves the right to provide the customer a credit note. 1st year covers 100% value. From the second year onward, each year gets deducted with 30% of original sale value till a minimum amount of 10% has been reached.

Libertyone ITS warrants that the equipment sold will be free from defects in material and workmanship for the time of such equipment provided that the Equipment is properly used and maintained. Libertyone ITS warranty is not applicable when failures are caused by force majeure situations.

For specific projects, Libertyone ITS warranty can be adjusted and that will be reflected on the formal quotation.